Certificate of Achievement
This is to certify that
Paula Sira Lachén del Val
course on
January 28, 2019
Certificate: 12481092
has successfully passed the
Customer retention
Paula Sira Lachén del Val
In just 6 short online classes, you will be able to:
+ Know the difference between good and bad retention
+ Identify the keys to really great retention
+ Implement strategies that will positively affect your churn rate
+ Learn how to improve retention long term
Skills / Knowledge
- retention
- customer retention
- Customer onboarding
- Customer journey mapping
- data analysis
Issued on
January 28, 2019
Expires on
Does not expire