Certificate of Achievement
This is to certify that
Jennifer Jongenotter
course on
November 17, 2020
Certificate: 25427442
has successfully passed the
Customer retention

Jennifer Jongenotter
In just 6 short online classes, you will be able to:
+ Know the difference between good and bad retention
+ Identify the keys to really great retention
+ Implement strategies that will positively affect your churn rate
+ Learn how to improve retention long term
Skills / Knowledge
- retention
- customer retention
- Customer onboarding
- Customer journey mapping
- data analysis
Issued on
November 17, 2020
Expires on
Does not expire