25.6.13
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Customer retention

Francis Gary Viray

In just 6 short online classes, you will be able to: + Know the difference between good and bad retention + Identify the keys to really great retention + Implement strategies that will positively affect your churn rate + Learn how to improve retention long term

Skills / Knowledge

  • retention
  • customer retention
  • Customer onboarding
  • Customer journey mapping
  • data analysis

Issued on

September 6, 2021

Expires on

Does not expire